Privacy Policy

We will respect your privacy. We will treat as confidential all of the personal information you give us in the course of your use of the Website.

Card Security

At Little Yarn Company, we understand that our customers are concerned about the security of their debit and credit card details. We take significant steps to protect all your information, and especially your payment details, using the latest technology.

We have employed specialists from industry leaders such as Microsoft and Cisco Systems to help us design and implement our security systems to the highest standards, and to help give you peace of mind. We want you to enjoy your shopping experience, secure in the knowledge that we have your security in mind.

We take most major credit cards and also accept Laser/Visa Debit. All transactions are via the payment gateway Stripe. All credit card information is held in secure mode, encrypted and protected behind a firewall.

The Little Yarn Company will never supply your personal details to any third party (other than our partner stores when processing your order) for any reason whatsoever. We only pass on your delivery and contact details and never give out your credit card details. We understand that the details you supply us are only to allow purchasing to take place and we will protect that information and use it only for the purpose for which it was intended.

Use of cookies

A 'cookie' is a small piece of information that many web sites use to help make shopping online easier. Information is stored on your computer's hard drive (in your browsers temporary internet files folder). Our Website uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Our Website does not store personally identifiable information in your cookie in order to minimise any security risk. When you visit this site, your cookie helps us keep track of your shopping cart contents. If you choose to buy from us, your cookie allows us to recognise you and the contents of your shopping cart. We use an independent measurement and research company to gather data regarding the visitors to this Website using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information.

This data is for The Little Yarn Company use only.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates in this webpage. The Little Yarn Company reserve the right to change this privacy policy from time to time in our sole discretion. Any amendments to our privacy policy in the future will be posted to the site. By continuing to use our Website after we post any such changes, you accept and agree to this privacy policy as modified.